In this research we seek to understand the challenges people have in implementing heath goals in their everyday life, how they collaborate with people with different exercise (clinicians, friends, family, crowd members) in taking positive action.
This work in progress seeks to understand needs and to design support for patients and clinicians in collaborating to co-create behavioral interventions in a person's everyday life. We are also studying how people develop goals for supporting mental health over 9 weeks.
This research shows a tool can support people in receiving personalized, evidence based support from online connections. By breaking down complex tasks like exercise planning, providing feedback to the helpers, and guiding them with easy to follow interactions, a novice can provide expert-level advice.
We find that friends and strangers can develop basic action plans for others to exercise more, eat healthier or save money. They have different levels of expertise, such as: diversity and feasibility of ideas, level of personalization, availability of accountability, how easy it is to disclose information with.
People use Instagram for food tracking. In this paper we illustrate how people use Instagram to seek and offer social support, to keep accountable, and to find information that informs their actions towards healthy eating.
In this work we show a modality through which systems can facilitate lapse management as part of the system design through "cheat points" to help people recover from failures and sustain participation towards desired goals.
Many health interventions and interactions are designed top down, not incorporating feedback from the immediate users of such interventions, like patients and providers. In this research we seek to understand patient communication needs and redesign interaction with clinicians to be more in line with patient needs.
Hospitalized patients and caregivers each vary in how they prioritize information needs and communication. We describe six personas of patients and caregivers based on their priorities in communicating with clinicians, how proactive they are in engaging with clinicians, and the type of information they want to know in the hospital.
People's engagement with emergency department screeners is low, yet critical in connecting them with the right resources. We redesign a social needs screener to support needs of people with low health literacy and create an interaction that is more engaging, personal and understandable.
In this research we seek to understand how technology can support new ways of engaging with news and news production.
Eventful is a tool that makes it possible for anyone to access the service of event reporting. The reporting process is executed behind the scenes through a crowd of people working online or at the event to produce a news report. This work extends human computation into the physical world by using local workers to collect information in person at events and remote workers to curate the collected information and generate event reports.
People tend to prefer information sources that agree with their viewpoints. In this study, we evaluate whether we can use annotations showing that a story was shared by people who are in some way similar to encourage people to read articles that may challenge their viewpoints.